I asked about the missing video, and I got this response
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Hi there,
Thanks for reaching out.
As mentioned, the purchased content has been deactivated due to a violation of our Terms of Service.
Despite our desire to assist you better, we must follow our Terms of Service that you signed when registering your account. All subscriptions, tips, streams, paid posts, and paid messages in our system are non-refundable. For more details, please visit https://onlyfans.com/terms.
Should you have any additional questions, please feel free to contact us.