I sent her a message, but whoever is running the account has not replied yet. I don't expect there's a chance in hell I'll get any content, but a refund would be nice, assuming they even bother to read the DM I sent.
I wasn't expecting any help, but I reached out to OF support last night and they actually responded this morning. I was told the account had been temporarily suspended, the reason for the suspension could not be disclosed, and that it would be restored pending a review. I guess I'll try to follow up with them if I don't get an answer soon.