I thought the same thing, she had a whole routine where she VERY conspicuously asked if she should get an agency, she thought she could do it herself. Chat of course said don't, and she very conspicuously said oh okay, good, I won't do that. Exactly what you do when you're trying to hard to show you don't have an agency.
That said, if she has one, it's not a very good one. They won't reply to me over 12 hours later...