She's always been like that, even since her patreon days. She had a tier where she would send you stuff. I asked her about it as I hadn't received anything and she was rude and then stopped replying. When I was subbed to her OF it was similar, you'd message her and it came across like she was annoyed by you messaging
I personally think that's why she hasn't been successful when she's been doing SW for almost 10 years